Question 1

What are your hours of operation?

Accepted Answer

Our facility is accessible 24/7 through our key fob system so you can train on your schedule

Question 2

What is the minimum age requirement?

Accepted Answer

The minimum age requirement is 16 years old

Question 3

Do you have a sign up or annual fee?

Accepted Answer

Nope! The only initial cost is to purchase your key fob so you're able to access the gym whenever you want!

Question 4

How do I pay for my new membership?

Accepted Answer

At this time payment is accepted through credit card or by direct withdrawal. Prepayment will be set up online and will be charged on the 1st of the month.

Question 5

Do you offer any discounts?

Accepted Answer

No, we offer our best price to Everyone!

Question 6

What if I lose my key fob?

Accepted Answer

If you lose your key fob email us at info@finishlinefitness.ca and let us know. We will be happy to arrange a time for you to pick up a replacement. There is a $20 charge for a replacement key fob and the old one will be deactivated.

Question 7

How do I get my fob?

Accepted Answer

We will contact you to set up a time to pick up your key fob.

Question 8

Can I share my key fob?

Accepted Answer

No. We have a camera system that tracks who is entering and exiting the building. Each key fob is tied to an individuals membership and therefore everyone MUST tag in each time they enter the building.

Question 9

Do you have wifi?

Accepted Answer

Yes we do! Finish Line Fitness offers free wifi for it's members.

Question 10

What should I wear to workout?

Accepted Answer

At Finish Line Fitness we want the environment to be welcoming and comfortable for all members and therefore ask everyone to please wear shoes, tops such as t-shirts or tank tops and bottoms such as shorts or workout pants. We also ask you to wear indoor shoes to help keep the gym clean.

Question 11

Can I use chalk?

Accepted Answer

Chalk will not be allowed at this time in an effort the keep the gym clean.

Question 12

Is your facility wheelchair accessible?

Accepted Answer

Yes! At Finish Line Fitness we believe fitness is for everyone and therefore we have an accessible entrance, bathroom and shower. Email us at info@finishlinefitness.ca for details.

Question 13

Do you have showers?

Accepted Answer

Yes! Our facility is equipped with two private bathrooms each with their own showers! One of the bathrooms is fully accessible!

Question 14

Does the gym provide towels?

Accepted Answer

While the gym has two private bathrooms and showers, No towels will be provided.

Question 15

How can I come check out the gym if it is only accessible by key fob?

Accepted Answer

If you would like to come check out the gym, email us at info@finishlinefitness.ca to set up a time where one of our staff can meet you and show you around the gym.

Question 16

I am from out of town. Do you have single day passes?

Accepted Answer

Yes! Sign up online or email us at info@finishlinefitness.ca the day before you plan to come and we'll give you a one time access code that you can use to get in the next day. Note: 24 hour notice is required, $10 drop in fee applies.

Question 17

What is your cancellation policy?

Accepted Answer

We hope that you won't leave us however if you need to, email us with 30 days notice.

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